AVT Event Technologies, Inc to be featured on \"21st Century Business\"

AVT Event Technologies, Inc to be featured on "21st Century Business"

(EMAILWIRE.COM, September 09, 2011 ) Boca Raton, FL -- AVT Event Technologies will focus on Improving Efficiency & Profitability through Innovative Technology/Hospitality Management Solutions Series.

Personalization in any sense of the word provides a special connection which brings customer service and relationships into a new light. Not only will it enhance the overall experience for the customer, but it will keep them coming back for more Â… over and over again. In the realm of hotel hospitality, there is no exception. Hotel surveys and information captured by hotel staff is not always accurate and therefore, will not pinpoint your guestÂ’s true wants and needs. Now, with the use of technology intensifying by the day, AVT Event Technologies brings hotels a centric, unified approach to manage and enhance the guestsÂ’ experience.

From a digital compendium downloaded from a confirmation email to a smart phone, to hotel digital signage, in-room television, virtual menu systems and even the hotelÂ’s HSIA log in portals, todayÂ’s hotel guests want a consistent, easy to navigate user interface to get all the relevant information and promotions they need when and where they want them. AVT Event Technologies has shepherded this cause by becoming the first unifying entity to completely manage and deliver digital content on a common infrastructure platform on all guest-facing technologies within a hotel.

Most hotels utilize several technology providers to deliver guest information and promotions, each operating on their own platform with user interfaces and unique navigation within their own products. This creates confusion and frustration for a guest when attempting to obtain basic information or take advantage of relevant hotel promotions. At the same time, hotels miss the opportunity to capture guests business and better serve them within their own walls simply because the effective consistent communication to the guest is just not there. AVT has solved this issue by becoming the single source provider that unifies these technologies to make them simple, consistent and easy for a guest to use.

Hotels benefit from deeper marketing penetration to make the right offer, to the right guest, at the right time. AVT assists partner hotels with consistent branding, messaging and repetition of promotions on all guest-facing technologies. AVT technologists are onsite to live, breath and work with the hotel staff to understand the unique challenges of each property. This allows them to help hotels maximize their return on investment in these technologies by managing and supporting their systems and making their branding and promotional messages both relevant and consistent, and most importantly, contributing to world class customer service.

Fostering true customer satisfaction is the key to any businessÂ’ success. AVT Event Technologies provides hotels with the opportunity to better communicate with their guests, enhance their experience and create memories that will keep them coming back for more...

To learn more about AVT Event Technologies -- the world's most innovative converged hospitality products and media services that rapidly increases revenue, reduces costs and improves the guest experience go to: http://hitec.avt.com/

About 21st Century Business

21st Century Business is an award winning television series produced by Multi-Media Productions. The show features companies providing business viewers an in depth opportunity to find solutions within many industries globally.

21st Century Business airs on CNBC and the Fox Business Network to over 100 million viewers nationwide as well as internationally via DirecTV and Dish Network. The show can also be viewed through video on demand via http://www.21cbtv.com. The series is also available at more than 27 prestigious college universities, including Carnegie Mellon University, Howard University, Dartmouth College and Georgetown University.

For specific market-by-market air dates and times, please e-mail Moniqueh@mmpusa.com. For more information, please visit: http://www.21cbtv.com

Multi-Media Productions USA
Susan Waters
561-988-9449
swaters@mmpusa.com